FAQ

Account

Why should I create an account?

While it isn't mandatory to register on the portal to purchase products, your account grants you access to a number of benefits. You can track orders, check your browsing history to reorder products, and add products to a wishlist to save them for later. You can also upload tax forms for tax exemptions and write reviews for purchased products. By registering, you also get access to exclusive benefits and promotional offers sent via email, allowing you to access the best deals for products listed on our website.

How can I edit my account information?

To edit your account information:

Log in to your account from the homepage.
Navigate to the 'Account & Orders' dropdown menu on the top right corner of the homepage.
Click on 'Account' to access account information.
The various sections of your account's details can be found on the left-hand side of the page.
You can find several details like your shipping addresses, orders, reviews, tickets, shopping carts, wallet activity wishlists, reviews, tax-exempt statuses, and your browsing history.
You can update relevant information in each of these sections and save them for future use.

How do I use my account?

Your account allows you to do the following:
Review our orders and check their statuses,
Track your reward points,
Change your personal address information,
Review and edit wishlist,
View saved shopping cart,
Track complaint tickets
Access product browsing history.
Add your reviews to purchased products
Access your account by clicking on the 'Accounts & Orders' dropdown menu at the top right corner of the homepage, followed by clicking on 'Account' under the dropdown menu. 
You must be a registered user to access your account on the portal.

How do I register for an account?

To register an account:

Visit www.requipllc.com/my/signup
Enter the details required and click on 'Create Account'.
Verify your email address by clicking on the link.

Products

Do you offer product samples?

We do not offer product samples. We recommend our customers to purchase items in smaller pack sizes, subject to availability, instead of making a bulk order. Occasionally, our partnering manufacturers may send samples of selected products. However, they are only available to commercial customers. You may contact our Sales department to check if a sample request can be sent to the manufacturer for the item(s) you are interested in purchasing.

What if the product I'm looking for isn't available on your website?

To address stock queries, you can get in touch with us during regular business hours.
Alternately, you can also fill in our query form. We will get in touch with you shortly after to address your query. 

Do you sell used or second-hand equipment?

No, we do not sell used or second-hand equipment. Please visit the outlet page, where we've listed a number of discounted appliances. You can also view our scratch and dent inventory and learn more about our outlet policies.

Company

Are product installations included in the product purchase?

We offer product installations if they’re provided by the equipment manufacturer.

Can I hire you for a kitchen design plan?

Yes, we have a design and projects team.

Do you have a store location I can visit?

We are an online company.

Find what you need

Get In Touch With Us

Call Me Back

Email us:

certificates